As the Regional EMEA Order Management Business Analyst you are responsible for enhancements, optimization and stabilization of the Order Management global template in the EMEA region. In this role you will disseminate knowledge of the global template to the affiliates across the EMEA region and work within the GIS Global SAP Order to Cash Applications in the Estee Lauder Global Information Systems organization (GIS). As part of on-going production support of the global template this position will be responsible for providing direction and oversight to offshore team handling level one production support work. In addition this role will be deeply involved in new projects and enhancements to the global template. Overseeing the execution and ensuring the solution meets the requirements of the affiliate and adheres to the global template is also key in this role. You have the ability to interact with Estée Lauder Customer Service Managers and Regional Process Leads to assist in identifying and prioritizing issues while setting expectations for timing of critical deliverables is essential. Responsibilities for this role will also include post deployment stabilization and focus on continuous improvement and stabilization of the global template across the EMEA region. This position will report to the Global Order Management, Pricing and Billing Sub Process Lead.
We are looking for a highly motivated candidate with a Bachelor degree in Information Technology, Engineering or related area. Minimum 5 years’ experience in Supply Chain integration and system implementation for SD pricing and billing planning. You have demonstrated understanding of Supply Chain business processes, expert in Pricing/Billing, Rebates, Debits and Credits sub-processes. You have knowledge of SAP best practices and development process and experience in implementing Supply Chain /process business transformation projects using SAP or other ERP platform. Are you also an effective communicator with strong problem solving and presentation skills and also fluent in English and Dutch? Than you are the right candidate for this position!