Quality Manager Operations

The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, make up, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and territories. Currently we are looking for a Quality Manager Operations for our site in Oevel.


As Quality Manager Operations you plan and organize all quality assurance activities related to manufacturing floor operations and you coach/manage the Quality filling and assembly team. In this role you provide training and coaching to Quality and Operations (SOP, GMP and root cause analysis). You are responsible for leading the effort to review deviations, determine root cause and develop CAPA’s and also investigate critical complaints and maintain an ongoing communication with the different stakeholders regarding quality issues. As manager you provide expertise for development of improvement initiatives with Quality Engineers, Continuous Improvement and Maintenance Engineering. Other key tasks in this position are: - Conducting documentation reviews in the plant for compliance with existing procedures and instructions and verify the effectiveness of these procedures versus Estée Lauder requirements and needs - Performing final review of executed batch and filling records and disposition product - Participating in internal and external GMP audits - Responsible for the Quality function during line trials for new products and components.



Minimum Bachelor degree in Science or similar qualification with 4 years relevant industry experience (Cosmetics, Food or Pharma) and at least 3 years in a supervisory position - A very good knowledge of English and Dutch and Proficiency in Microsoft Office Suite, Electronic QMS (SAP systems is preferred). - Effective oral and written communication skills and good management skills, relationship building skills with the ability to work with different stakeholders. - Ability to interpret and assess operational compliance against GMP Regulations, to execute and coach teams in root cause problem solving (CAPA) and identify and drive process improvement opportunities. - Knowledge and ability to execute statistical sampling. - Ability to review SOP’s, GMP reports, batch records and investigations - Ability to execute, summarize and manage process audits in the manufacturing areas